PELORATSHEKO™

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Final shipping cost will be calculated at checkout based on your exact address and order weight.

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Refunds are only available for damaged items if:

You contact us within 48 hours of delivery
You provide your order number / contact details
You include clear photos or video showing the damage

If approved, refunds are issued to your original payment method within 7-10 business days. Items reported after 48 hours are not eligible for refund.

Contact us: Email peloratsheko@the-village.co.za or DM @peloratsheko on Instagram

Yes, we do offer size changes! If you ordered the wrong size, please contact us within 48 hours of delivery to arrange a size exchange.

To request a size change:

Email us at peloratsheko@the-village.co.za or DM @peloratsheko on Instagram
Provide your order number
Let us know what size you need instead

We'll work with you to arrange the exchange. Please note that you may be responsible for return shipping costs depending on the circumstances.

Processing Time: 2-5 business days after payment confirmation

Delivery Time: 2-5 business days after dispatch, depending on your location within South Africa

Delivery Updates: We'll communicate delivery updates via Instagram DM or email. Please note that delays may occasionally occur due to logistics—we'll proactively communicate any issues.

Important: You are responsible for providing the correct delivery address. We ship within South Africa only.

Our products are manufactured in:

Guangdong, China - International manufacturing for select items

We carefully select our manufacturing partners to ensure our products are high quality and offer fair value.

Shipping costs are calculated at checkout based on your location and the items in your order. You will always know the exact shipping price before you purchase, and shipping costs are non-refundable.

We ship within South Africa only. All orders will be shipped via PostNet to your doorstep or nearest local PostNet.

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Products

PELO RATSHEKO Heavyweight Hoodie

PELO RATSHEKO Heavyweight Sweatpants

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